Sign up for paperless Explanation of Benefits statements

Get organized by viewing your Explanation of Benefits (EOB) statements online. Simply log in to your secure Caremark.com account, click on Plan & Benefits and then select Explanation of Benefits Statements to get started.

Your EOB is a record of all your processed prescription claims and year-to-date expenses. Additionally, it will list any changes to your plan’s formulary that may affect you, and shows your progress through the Medicare Part D coverage stages, including the Coverage Gap.

With paperless EOBs, up to 36 months of statements are conveniently stored in your Caremark.com account, ready whenever you need them. Instead of receiving your paper statement in the mail, you will receive an email letting you know that your new statement is ready to view online.

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Immediate Access

Online EOBs allow you to access your statement as soon as it‘s available—no more sifting through piles of mail

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Organized Statements

Caremark.com keeps up to 36 months of your EOBs neatly organized by month and year—that’s three years of statements at your fingertips

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Accessible Everywhere

At the pharmacy, your doctor’s office or just traveling?—your EOB is available with just a few clicks, no matter where you roam

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Always Secure

Your medical information remains secure—no need to shred documents, since you only print the statements you need

Ready to go paperless? Log in to your secure Caremark.com account, click on Plan & Benefits and then select Explanation of Benefits Statements. Scroll to the bottom of the page to opt in. (You can opt out at any time.)

Go Paperless!

Online Explanation of Benefits (EOB) FAQs
What is the difference between the online EOB statements and the statement I currently receive in the mail?

The online statements are exactly the same as the paper statements you receive in the mail. Rather than keeping your paper statements in your files, Caremark.com stores up to 36 months of your statements safely in your password-protected account, ready for you to access or print at your convenience.

Why don’t you just email my statement to me?

Your Caremark.com account keeps your prescription information secure by requiring you to log in with your password to view your statements, reducing the chance that an unauthorized party is able to view your personal information.

What do I do if I need a paper copy of my statement?

You can choose to print your statement on your personal printer at any time. If you do not have access to a printer, call SilverScript Customer Care and we will arrange to have a copy sent to you by mail.

What happens if my computer crashes? Do I lose all of my statements?

No. Your statements remain safely stored on Caremark.com, even if you are experiencing computer issues.

Your privacy is important to us. Our employees are trained regarding the appropriate way to handle your information.

Non-disclosure Policy